Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and the TT transfer payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {info@aoptek-pro.com}.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {info@aoptek-pro.com} and send your item to: {No 2 Xin Wang Dao, Wan Xin Industrial Park, Chen Zui Town, Wu Qing District, Tianjin, China.}.
To return your product, you should ship your product to: {No 2 Xin Wang Dao, Wan Xin Industrial Park, Chen Zui Town, Wu Qing District, Tianjin, China.}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us at {info@aoptek-pro.com} for questions related to refunds and returns.
